Ebook Fierce Conversations, by Susan Scott
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Fierce Conversations, by Susan Scott
Ebook Fierce Conversations, by Susan Scott
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Fierce Conversations is a way of conducting business. An attitude. A way of life. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. Scott reveals how to: *Overcome the barriers to meaningful conversations *Express who you are and what you believe *Confront tough issues with courage, confidence and sensitivity *Overcome fear to get to the heart of the problem *Inspire followers, attract believers and build visions that become reality *Bring about real change through talking *Encourage others to reveal their true opinions Packed with exercises and questionnaires to help you have the best conversations possible, Fierce Conversations will revolutionise the way you communicate.
- Sales Rank: #2473773 in Books
- Published on: 2003-08-01
- Original language: English
- Number of items: 1
- Dimensions: 9.25" h x .83" w x 6.18" l, .87 pounds
- Binding: Paperback
- 272 pages
Amazon.com Review
Susan Scott believes that interpersonal difficulties--at work and at home--are a direct result of our inability to communicate well. Fierce Conversations is based on principles from her international consulting practice, in which she teaches executives how to conduct such exchanges more dynamically and ultimately more effectively, thereby improving the relationships they enjoy with their various dialogue partners "one conversation at a time." Using identifiable anecdotes from her experience to inspire and inform, along with a series of practical exercises designed to impart the requisite skills, Scott walks readers through the individual steps she's developed to build better associations through more robust and honest discourses. Addressing all aspects of the process, from several methods for listening more attentively to specific ways she's fashioned to confront and resolve issues "that stand between you and success," Scott offers the type of concrete advice and confidence-building counsel that should help even the most reticent improve their communication skills dramatically. --Howard Rothman
From Publishers Weekly
An offshoot of Scott's international consulting firm, Fierce Conversations Inc., this book lasts as long as a Monday morning shuttle. Yet its thesis, that relationships both professional and personal hinge on how conversations go, and that the best conversations require determinedly gentle honesty and a willingness to listen, lingers long enough to make an impact. "It takes a certain fearlessness to make your private thoughts public. But if what you're thinking makes you squirm and wish to wriggle away, you are probably onto something," she says. On the book's Web site, a streaming-video talk feels fake and rehearsed. But Scott's written words contain substance and, as an author, she's levelheaded and funny. She quotes a wide variety of writers, from Ernest Hemingway to Maya Angelou to Antoine de Saint-Exupery, and clearly explains her key concepts, including "obey your instincts" and "let silence do the heavy lifting." Careerist marketing ploy it may be, but this cleanly written, if cliche-laden, book boasts enough psychological sensitivity to merit success. Those whose conversations with co-workers or family members aren't producing the results they want will find plenty of helpful tools and assignments in this succinct guide.
Copyright 2002 Cahners Business Information, Inc.
From Booklist
Scott maintains a consulting firm, Fierce Conversations, which provides leadership programs on creating positive change through powerful communication. The conversations she refers to may be the very ones that you have been avoiding in your relationships at work or at home. They involve bringing those brutally honest and sometimes painful subjects to the surface with your coworkers, your spouse, and especially yourself. The case studies from her consulting practice are very instructive. Typically, personal conflicts may be so destructive as to sabotage the day-to-day operations of a company and affect performance, morale, and income. In her meetings with coworkers, Scott attacks the issues head-on, getting everyone to speak up about the things that he or she has been thinking but dares not say. The result is a clearing of the air, a breaking of tension. Sometimes people are "made available to industry," her euphemism for being fired. The results are usually powerful, and Scott's workbook exercises will allow readers to have effective, life-changing fierce conversations of their own. David Siegfried
Copyright � American Library Association. All rights reserved
Most helpful customer reviews
3 of 3 people found the following review helpful.
Authentic conversations that lead to change
By Victoria Logue
"While no single conversation is guaranteed to change the trajectory of a career, a business, a marriage, or a life, any single conversation can."
This quote shows the emphasis Susan Scott's book places on the important role conversations have in our lives. The book might better be named authentic conversations as the goal is not to make us fierce in the sense of that word's usual connotations. Instead, the author emphasizes truly being present to the person you are speaking with and honoring them both with clear, direct communication about what matters and also by truly listening, allowing for significant silences, and being open to being changed in the midst of the conversation.
Not groundbreaking as a book, but well thought out chapters on how to move past the surface at work and at home to have meaningful, life-changing talks with co-workers, your boss, your family and a significant other. The starting point is a fierce conversation with yourself about your values and hopes, with enough time for silence within oneself before beginning to engage others.
A better than usual business book in opening up how much we can improve our relationships not through some strategic plan, but one authentic conversation at a time.
2 of 2 people found the following review helpful.
Wow! A game-changer!
By J. Torino
Wow! A game-changer! I can now see why some past conversations both professionally and personally were doomed for failure. Forced me to be very honest with myself. What Ms. Scott teaches may be hard to practice, but its benefit can be summed up in one line, “Few, if any, forces in human affairs are as powerful as a shared vision.” So glad I’ve read the book. I’ve recommended it to family, friends, colleagues and students. Best advice for me…“While no single conversation is guaranteed to change the trajectory of a career, a business, a marriage, or a life, any single conversation can”. This has forced me to be more “present”, especially for those in my family. For that alone, I’m forever grateful
2 of 2 people found the following review helpful.
A great and useful read
By PA Customer
Substantive all the way through. Not about "how to go about fixing other people by telling them how they're wrong," but looking at a whole system, including one's own contributions to a problem. And, it doesn't pretend that the core personal issues that cause a leader to contribute to problems at home are different from those that cause that same leader to contribute to problems at work. And it's not a self-help book or a therapy book. It's a distinctively honest look at being honest with one's self and the people with whom one is in relationship at home and at work. A great and useful read.
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